dhxsoft aims to correspond to all emails within 24 hours.
As we offer free support, we need to prioritise any queries we get. If you have a question (e.g "What is the password to the planner?"), please check the Frequently Asked Questions as it is likely the question has been answered before.
Click here for the full list of Staff Leave Planner FAQs
I have bought the 2010 planner, what do I do about 2011?
The easiest way to do this is to buy the 2011 planner from our website. You can use the form on the Staff Leave Planner page to find the 2011 planner.
Click here for the 2011 Staff Leave Planners
Do I have to enter all of the data again?
Don't worry - the planner will import all of your Employee Data and Key Code settings during the setup process (please choose the "Import" option and follow the Wizard).
I can't edit the staff data - can I have the password?
Please remember that you can edit all staff data from the "Employee Data" sheet, not the Calendar sheets.
How do I add the Royal Bank Holiday date in April?
You can customise the bank holiday dates shown on the planner as follows:
1 - Login to the planner
2 - Click on the orange "settings" button
3 - Navigate to the "significant dates" tab
4 - From here you can add, remove or modify the bank holidays on the planner
Our support email address is as follows:
As we offer free support, we need to prioritise any queries we get. If you have a question (e.g "What is the password to the planner?"), please check the Frequently Asked Questions as it is likely the question has been answered before.
Click here for the full list of Staff Leave Planner FAQs
Common Questions
I have bought the 2010 planner, what do I do about 2011?
The easiest way to do this is to buy the 2011 planner from our website. You can use the form on the Staff Leave Planner page to find the 2011 planner.
Click here for the 2011 Staff Leave Planners
Do I have to enter all of the data again?
Don't worry - the planner will import all of your Employee Data and Key Code settings during the setup process (please choose the "Import" option and follow the Wizard).
I can't edit the staff data - can I have the password?
Please remember that you can edit all staff data from the "Employee Data" sheet, not the Calendar sheets.
How do I add the Royal Bank Holiday date in April?
You can customise the bank holiday dates shown on the planner as follows:
1 - Login to the planner
2 - Click on the orange "settings" button
3 - Navigate to the "significant dates" tab
4 - From here you can add, remove or modify the bank holidays on the planner
Contact Support
Our support email address is as follows: